BK77 Privacy Policy – How We Protect Your Data

Introduction

BK77 (bk77.plus) operates an online gaming and sports betting platform for adult players in Pakistan. In the course of providing these services, we collect and process certain personal information about you. This Privacy Policy describes what we collect, why we collect it, how long we keep it, who we may share it with and what control you have over your own information.

This policy applies to all personal data collected through bk77.plus, through the BK77 mobile app, and through any communication you have with BK77 support. It should be read alongside the Terms and Conditions.

BK77 is committed to handling your data responsibly. We do not collect more information than we need, we do not sell your data to advertisers, and we maintain security measures to protect what we hold. The sections below explain this in detail.

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What We Collect

Registration Information

When you create a BK77 account, we collect the information you provide during registration. This typically includes your full name, date of birth, mobile number, and any other details required to set up and verify your account. This information is needed to create your account, verify your age and identity, and process PKR transactions.

Identity Verification Documents

BK77 may request identity verification documents before processing your first withdrawal or for account security purposes. Documents we may request include a copy of your national identity card (CNIC) or other government-issued photo identification showing your name and date of birth. These documents are used solely for identity verification and are stored securely with restricted access.

Usage and Activity Data

We automatically collect information about how you use the BK77 platform. This includes the games you play, bets you place on cricket matches and PSL fixtures, deposit and withdrawal history, session durations, pages visited on bk77.plus, and your device and browser type. This data helps us maintain the platform, detect unusual activity and improve the overall experience for players.

Device and Technical Data

When you access bk77.plus or the BK77 app, we collect technical information including your IP address, device type, operating system version, browser type, and mobile network information. This is collected automatically for security monitoring and fraud prevention purposes.

A summary of the main data categories we collect:

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How We Use Your Data

BK77 uses the data we collect for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes listed below.

• Account management: Creating and maintaining your BK77 account, authenticating your login, and keeping your account details up to date.
• Payment processing: Facilitating PKR deposits via JazzCash, Easypaisa, Raast, Bank Transfer and other supported methods, and processing withdrawal requests to your registered payment method.
• Identity verification: Confirming you are aged 18 or above and that the payment methods you use belong to you, as required under our account security and responsible gaming obligations.
• Platform security: Monitoring for suspicious account activity, detecting multiple accounts, identifying fraud attempts and preventing abuse of bonuses or promotions.
• Responsible gaming: Using your activity data to identify patterns that may indicate problem gaming behaviour, and providing the deposit limit and self-exclusion tools described on our Responsible Gaming page.
• Platform improvement: Analysing aggregated usage data to understand how players interact with BK77 — which games are most popular, where players encounter issues and where the experience can be improved.
• Customer support: Responding to your queries, resolving disputes and maintaining records of support interactions.
• Promotions and bonuses: Sending you information about relevant BK77 promotions, bonus offers and platform updates where you have not opted out of such communications.

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Payment Data and PKR Transactions

All payments on BK77 are processed in Pakistani Rupees (PKR). When you make a deposit via JazzCash, Easypaisa, Raast or Bank Transfer, the actual transaction is handled by the relevant payment provider. BK77 does not receive or store your JazzCash account PIN, Easypaisa login password, bank account passwords or card CVV numbers.

What BK77 does retain for each transaction includes:

• The transaction reference number issued by the payment provider
• The PKR amount deposited or withdrawn
• The date and time of the transaction
• The payment method type used (e.g. JazzCash, Easypaisa, Bank Transfer)
• The registered mobile number or bank account name associated with the transaction

This payment record data is retained for financial record-keeping purposes and for resolving any deposit or withdrawal disputes. It is not used for any other purpose and is not shared with third-party marketers.

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Data Sharing and Disclosure

What We Do Not Do

BK77 does not sell, rent or trade your personal information to any third party for marketing or advertising purposes. We do not share your data with data brokers, advertising networks or social media platforms for targeting purposes.

When We May Share Data

There are limited circumstances in which BK77 may share player data with third parties:

• Payment providers: When processing your PKR deposits and withdrawals, necessary transaction details are shared with JazzCash, Easypaisa, Raast, your bank or other relevant payment processor to complete the transaction.
• Game software providers: Some data related to your game sessions may be processed by the third-party game providers who supply the slots, live casino and other games available on BK77. These providers operate under contractual data protection obligations.
• Technical service providers: BK77 uses third-party technology providers for services such as platform hosting, security monitoring and analytics. These providers access only the data necessary for their specific service and are bound by data processing agreements.
• Legal and compliance obligations: BK77 may disclose player data to relevant authorities where required by applicable law, a court order, or as part of an investigation into suspected fraud, money laundering or other unlawful activity.

In all cases where data is shared, we require the receiving party to maintain appropriate data security standards and to use the data only for the stated purpose.

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Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files placed on your device when you visit a website. BK77 uses cookies and similar technologies to make the platform work properly, keep your session secure, and understand how players use the site so we can improve it.

Types of Cookies Used on BK77

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in while you navigate between pages, and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking platform functionality.
• Performance cookies: Used to collect anonymised data about how players navigate bk77.plus — which pages are visited most, where errors occur, and how sessions flow from login to gameplay. This data is used in aggregate and does not identify individual players.
• Functional cookies: Store your preferences such as your preferred language setting or the last game category you visited, so these are remembered the next time you open the platform.

BK77 does not use third-party advertising or retargeting cookies. We do not track your activity on other websites for the purpose of showing you targeted advertisements.

Managing Cookies

Most browsers allow you to control cookie settings through the browser preferences menu. You can choose to block or delete cookies, though disabling essential cookies will prevent you from logging in to your BK77 account and using the platform normally.

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Data Retention

BK77 retains your personal data for as long as your account is active and for a reasonable period thereafter, in order to fulfil the purposes described in this policy, meet financial record-keeping requirements and resolve any disputes that arise after account closure.

• Account data: Retained for the lifetime of your account and for a period following account closure as required for legal and record-keeping purposes.
• Payment transaction records: PKR transaction records are retained for the period required under applicable financial record-keeping obligations.
• Identity verification documents: Retained for the minimum period required for verification record-keeping purposes. Copies are securely deleted once the retention period has elapsed.
• Support communications: Chat transcripts and email correspondence are retained for a reasonable period to allow follow-up on open issues and for training and quality purposes.
• Technical and activity logs: System logs used for security monitoring are retained for a shorter period and then deleted or anonymised on a rolling basis.

When data is no longer needed and no legal retention obligation applies, it is securely deleted or anonymised so it can no longer be linked to your identity.

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Your Data Rights

As a BK77 player, you have the following rights regarding your personal data. To exercise any of these rights, contact BK77 support through the platform's live chat or via the contact details on the FAQ page.

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Security Measures

BK77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

• All data transmitted between your device and bk77.plus is encrypted using HTTPS/TLS.
• Passwords and sensitive credentials are stored using strong one-way hashing — BK77 staff cannot retrieve your password in plain text.
• Access to player data within BK77 is controlled on a least-privilege basis, with staff only able to access data relevant to their specific role.
• Security monitoring systems are in place to detect and alert on unusual account activity, login attempts from unfamiliar locations and patterns consistent with account takeover attempts.
• Identity documents submitted for verification are stored with encryption and access is restricted to verification staff only.

While BK77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your own login credentials secure and for logging out of your account when using shared or public devices.

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Minors and Under-18 Protection

BK77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or use bk77.plus under any circumstances.

If BK77 discovers or is informed that an account belongs to a person under 18, the account will be immediately closed, all data will be handled in accordance with applicable rules for minors, and any deposited funds will be returned. No winnings accumulated by an underage account will be paid out.

Parents and guardians who believe a minor may have registered on BK77 should contact support immediately so the account can be closed and the matter resolved promptly.

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Changes to This Privacy Policy

BK77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or for other operational or legal reasons. When material changes are made, registered players will be notified via the contact details on their account or through a notice displayed on the platform when they next log in.

The current version of this policy is always available at bk77.plus/privacy-policy. The date at the top of this page indicates when it was last updated. Continued use of BK77 following notification of changes constitutes acceptance of the revised policy.

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Contact Us About Your Data

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how BK77 handles your personal information, please get in touch with the support team.

• Use the live chat feature available within the BK77 platform for the fastest response.
• Visit the FAQ page for answers to common questions about accounts and data.
• For written queries, contact us at: [email protected]

We aim to respond to all data-related queries within a reasonable timeframe. For access and deletion requests, we may need to verify your identity before actioning the request to ensure we are dealing with the genuine account holder.